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Odoo Support Services · 12+ years

Continuous Odoo support you can rely on.

Our certified Odoo experts provide technical support, maintenance, version updates, custom solutions, and hands-on training tailored to your business needs.

Comprehensive Odoo support

Keep your Odoo running smooth, secure, efficient.

01

System reliability

Odoo technical support and maintenance services minimise downtime, fix bugs, and optimise Odoo modules.

Peak efficiency
02

Expert assistance

Certified experts deliver ongoing support, hands-on training, and version updates — maximising your Odoo investment.

Always on call
03

Seamless integration

Integrate third-party apps, streamline business processes, and align your Odoo ERP with real business needs.

Connected
04

Scalable growth

Regular maintenance and proactive monitoring help your Odoo ERP scale as your business grows.

Long-term success
Our support & maintenance services

Nine pillars, three categories.

Tap a category — explore the support pillars that match what your team actually needs day-to-day.

01 · Functional

Functional Support

We help your team use Odoo modules effectively and automate business workflows to improve operational efficiency.

02 · Functional

Training & Assistance

Hands-on Odoo training, step-by-step guidance, and documentation for your team to fully leverage Odoo.

03 · Functional

Custom Solutions Support

Maintain and enhance custom modules and Odoo integrations without disrupting business operations.

01 · Technical

Technical Support

Certified Odoo developers quickly resolve system bugs, errors, and issues, keeping your ERP system stable.

02 · Technical

System Upgrades & Updates

We manage Odoo version updates, module upgrades, and Odoo Enterprise upgrades seamlessly.

03 · Technical

Performance Optimisation

We optimise Odoo workflows, custom modules, and third-party apps to improve speed and reduce errors.

01 · Strategic

Proactive Monitoring

Regular system checks and performance monitoring — we spot issues before they impact Odoo modules.

02 · Strategic

Data Security & Compliance

We secure your Odoo ERP system, manage access rights, and ensure compliance with standards.

03 · Strategic

Maintenance Packages

Continuous technical support, bug fixes, and version upgrades — your Odoo ERP system adapts as your business grows.

Our support process

Six phases. One reliable rhythm.

Assessment

Audit your Odoo instance, modules, and current pain points.

Step 01

Plan setup

Tailored support package matching your team size and SLA.

Step 02

Reporting

Direct ticketing channel and dedicated senior engineer.

Step 03

Resolution

Certified developers triage and fix — in hours, not days.

Step 04

Verification

UAT, regression checks, and sign-off before deploy.

Step 05

Monitoring

Health checks, optimisation, and proactive recommendations.

Step 06
Meet the team

The team that actually fixes your issues.

Certified Odoo consultants, developers, and support engineers — not chatbots, not call-centre scripts.

At work
At workYogyakarta
The studio
The studioIndonesia
doodex team
Behind the screenDoodex
TRIAGING TICKETS
Triaging ticketsDaily
Support engineer
Senior support2026
The team
The team · Doodex Office2026
More about us — meet our experts →
This is what working with us looks like

Real questions. Real engineers. Real fast.

No bots, no “please-hold” queues. A senior Odoo engineer handles your request directly.

Why Doodex

Why choose Doodex as your support & maintenance partner.

01

12+ years of ERP experience

Over 12+ years of ERP and Odoo support experience, delivering tailored solutions for your business.

02

Certified Odoo professionals

Certified Odoo experts delivering technical support, updates, and training for a secure, efficient ERP system.

03

Comprehensive support services

From troubleshooting to custom development, we provide full Odoo support and maintenance.  

04

Global client experience

We’ve delivered Odoo solutions worldwide, adapting custom modules to different business workflows.

05

Focus on long-term value

We optimise your Odoo system for better efficiency, scalability, and sustained performance.

06

Transparent communication

Clear reporting, version updates, and actionable insights to keep your Odoo system transparent and up to date.

07

Proactive monitoring

System health checks and performance monitoring minimise downtime and enhance ERP system reliability.

08

Tailored maintenance packages

Maintenance services tailored to your business, covering support, development, and functional assistance.

Who we work with

From agile startups to large enterprises.

01

Enterprises

Advanced customisation and integrations for complex needs — mission-critical Odoo at scale.

02

SMBs

Cost-effective support to streamline operations and boost efficiency — with a partner that scales.

03

Agencies

Tools to manage projects, clients, and resources seamlessly — one Odoo backbone for delivery teams.

04

Startups

Fast, scalable Odoo ERP setups to support growth from day one — ongoing support that scales with funding.

Odoo solutions for every industry

Customised ERP, across every sector.

Manufacturing
Industry · 01

Manufacturing

Streamline production, inventory, and quality control with automated workflows.

Environmental
Industry · 02

Environmental

Compliance, reporting, resource tracking — built for sustainable operations.

Agritech
Industry · 03

Agritech

Digitise farm management, optimise resource planning, improve yield forecasting.

Technology
Industry · 04

Technology

Project management, billing, and collaboration through integrated Odoo systems.

Retail
Industry · 05

Retail

Real-time sales, inventory, and customer data for seamless shopping experiences.

Construction
Industry · 06

Construction

Full project control with Odoo tools for budgeting, procurement, scheduling.

…and many more industries benefiting from our Odoo expertise and proven ERP solutions.

Frequently asked

Seven things teams actually ask.

D
Chat with Doodex Support · #1 Online • senior engineer
Why do I need Odoo support services?
Professional Odoo support keeps your ERP efficient, up to date, and aligned with your business — certified experts maintain modules, security, and performance.14:02
Can I get support if my Odoo was implemented elsewhere?
Yes. Even if another partner implemented your Odoo, we take over: analyse, manage updates, optimise custom modules, ensure third-party integrations.14:06
How fast can you resolve issues?
Most issues fixed quickly. Direct access to certified Odoo developers, proactive monitoring, structured triage — usually inside 24h, often inside two.14:09
Functional and technical support?
Both. Across all Odoo versions (Enterprise + Online). Customisation, modules, configuration, user help — plus Odoo training.14:12
D
Chat with Doodex Support · #2 Online • senior engineer
How do I know which support plan fits?
Flexible packages for every team size. We assess your Odoo, processes, goals — ongoing maintenance, upgrades, or functional enhancements, scaled to your growth.14:18
Do you provide Odoo training?
Absolutely. Hands-on training, functional assistance, interactive sessions — faster adoption, more value from your Odoo investment.14:21
What makes Doodex different?
We go beyond troubleshooting. Official Odoo partner combining Success Pack efficiency, expert support, proactive monitoring — secure, up-to-date, sustainable growth.14:24
Can I open a ticket right now?
Yes — contact us or email [email protected]. A senior engineer will reply same-day.14:25
Talk to your Odoo support partner

Start with Doodex. Run Odoo confidently.

Discover how to optimise your operations, reduce costs, and increase profitability with Odoo. End-to-end support and maintenance, worldwide.

Certified · Worldwide · fast